Shipping & Delivery

We know how eager you are to receive your luxury watch. That’s why we provide a tracking number right after shipment, so you can check its status anytime.

Customs Made Simple
Our extensive network helps ensure your watch clears customs without delays or surprise fees.

Guaranteed Replacement
If your watch doesn’t arrive, we’ll replace it at no extra cost. Your satisfaction is our highest priority.

Simple Returns
Not fully satisfied? You have 7 days from delivery to start your return process. Visit our Returns page for details.

Delivery Estimates
Your watch typically arrives within 2-3 weeks, and orders with extra gold or platinum may take up to 6 weeks. We take care of customs fees for you.

Production Timeframes
Crafting your luxury watch can take 5-14 days, followed by 3-7 days for shipping.

Signature Required for Delivery
A signature is needed upon delivery. If you’re not available, the courier will attempt delivery two more times before returning it.